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Doodleone is a modern software solution provider for CRM, Real Estate CRM, Ticket Booking Systems & GPS Tracking—fast, responsive, and conversion-ready with reusable blocks and clean, scalable code.

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Online E-Commerce, Payments & Collaboration

Home CRM Modules Online E-Commerce, Payments & Collaboration

Online E-Commerce, Payments & Collaboration

Transform how customers buy real estate with seamless self-service portals, online unit bookings, flexible payment options, and collaborative support tools.

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Why Online E-Commerce, Payments & Collaboration ?

Modern buyers expect speed, security, and transparency. Bridge the gap between digital discovery and deal closing by giving buyers full portal access to manage payments, track loan approvals, and submit support requests effortlessly.

  • Customer Portal
  • EOI & Launch Campaigns
  • Complete E-Commerce & Transaction Management
  • Online & Offline Payments
  • Bank & Loan Integrations
  • Customer Tickets & Customer Request
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Online E-Commerce, Payments & Collaboration

Today's buyer expects to browse a floor plan, book a visit, and pay a token amount without waiting for office hours. This module turns your CRM into a 24/7 storefront — unit selection, digital agreements, and payments in one flow, without losing the human follow-up that closes bigger deals.

24/7 self-service customer portal
Multiple payment gateways in one checkout flow
End-to-end digital agreements with e-signature

What's Inside Online E-Commerce, Payments & Collaboration

Explore the self-service portals, digital agreement engines, multi-channel payment gateways, and ticket management systems powering seamless online property transactions.

Customer Portal

Empower buyers with 24/7 self-service access.

  • Inventory AccessBrowse available units with detailed specifications and pricing.
  • Payment StatusView complete payment history, upcoming dues, and receipts.
  • Document DownloadsAccess sale agreements, allotment letters, demand letters, and possession documents.
  • Ticket ManagementCreate and track support tickets for any queries.
  • CommunicationReceive and respond to messages from the sales team.
  • Site Visit BookingSelf-book site visits at preferred times.
  • Offer ManagementView and accept offers digitally.

EOI & Launch Campaigns

Manage Expression of Interest and exclusive launch events.

  • EOI ManagementRegister, track, and manage EOI forms and deposits.
  • Priority ListManage priority lists and allotment sequences for high-demand projects.
  • Launch EventsCreate digital launch events with virtual tours, live Q&A, and booking capabilities.
  • Exclusive AccessShare private content with pre-registered leads.
  • Waitlist ManagementManage waitlists and automatic vacancy notifications.
  • Countdown CampaignsCreate urgency with countdown timers for exclusive offers.

Complete E-Commerce & Transaction Management

Enable end-to-end online property transactions.

  • Unit SelectionInteractive floor plans with real-time availability.
  • Online BookingComplete online booking journey with digital signatures.
  • Digital AgreementsElectronic agreement generation with e-signature.
  • Payment GatewaySecure online payments with multiple options—credit cards, net banking, UPI.
  • Transaction TrackingReal-time status updates for every transaction.
  • Booking ConfirmationInstant confirmation email and SMS with receipt.

Online & Offline Payments

Flexible payment options to suit every buyer.

  • Online PaymentsIntegration with major payment gateways for credit cards, debit cards, net banking, and UPI.
  • Offline PaymentsManage cheque collections, demand drafts, and cash deposits.
  • Payment ReconciliationAuto-reconcile payments against invoices.
  • Partial PaymentsAccept partial payments for down payments and installments.
  • Auto-DebitSet up automatic payments for recurring installments.
  • Payment PlansSupport for multiple payment plans and schedules.

Bank & Loan Integrations

Streamline home loan approvals.

  • Bank Partner IntegrationDirect data sharing with partner banks for faster approvals.
  • Loan ApplicationPre-filled loan application forms from CRM data.
  • Status TrackingTrack loan application status in real-time.
  • Document SharingSecurely share required documents with banks.
  • Commission TrackingTrack bank commission and referral fees.
  • Multiple BanksSupport for multiple bank partners with different criteria and products.

Customer Tickets & Customer Request

Provide a self-service support system for buyers.

  • Ticket ManagementCreate, track, and resolve support tickets.
  • Category-Based RoutingRoute tickets to appropriate teams based on category.
  • SLA ManagementDefine and monitor response and resolution SLAs.
  • Knowledge BaseSelf-service articles for common queries.
  • Feedback CollectionCollect and analyze customer satisfaction after resolution.
  • Automated ResponsesAI-powered responses for common queries.

The best time to book, pay, or collaborate is when the buyer is ready — not just during your office hours.

Before & After

Before and After Online E-Commerce, Payments & Collaboration

Without Automation
With Online E-Commerce, Payments & Collaboration
Manual, disconnected process for Customer Portal, tracked across spreadsheets and group chats.
Customer Portal runs inside Doodleone automatically — empower buyers with 24/7 self-service access.
Manual, disconnected process for EOI & Launch Campaigns, tracked across spreadsheets and group chats.
EOI & Launch Campaigns runs inside Doodleone automatically — manage Expression of Interest and exclusive launch events.
Manual, disconnected process for Complete E-Commerce & Transaction Management, tracked across spreadsheets and group chats.
Complete E-Commerce & Transaction Management runs inside Doodleone automatically — enable end-to-end online property transactions.
Manual, disconnected process for Online & Offline Payments, tracked across spreadsheets and group chats.
Online & Offline Payments runs inside Doodleone automatically — flexible payment options to suit every buyer.
FAQ

Common Questions About Online E-Commerce, Payments & Collaboration

Empower buyers with 24/7 self-service access to view property details, check unit availability, track booking status, download payment receipts, access project documents, raise support tickets, and communicate with their assigned relationship manager — all from a single, intuitive dashboard accessible on any device.
Manage Expression of Interest and exclusive launch events. Collect EOI applications with custom forms, collect registration fees online, track interest levels by project, send automated follow-ups, and create waitlists for high-demand properties. Launch campaigns include pre-booking offers, early-bird discounts, and VIP preview events with automated invitation management.
Enable end-to-end online property transactions from unit selection to final sale agreement. Features include inventory display with real-time availability, online payment collection (booking amounts, installments, full payments), automatic receipt generation, digital agreement signing, and transaction history tracking — all with complete audit trails and regulatory compliance.
Yes — the platform supports credit cards, net banking, and UPI online, as well as cheque, demand draft, and cash tracking offline, all reconciled automatically. Payment schedules are tracked against milestones, and automated reminders are sent for upcoming due dates. Partial payments, split payments, and bulk payment uploads are also supported.
Team collaboration tools include shared deal rooms, internal commenting on deals, task assignment, activity tracking, and real-time notifications. Sales teams can collaborate on leads, share property insights, discuss negotiation strategies, and coordinate client visits. Managers get complete visibility into team activities with performance dashboards and activity logs.
Yes — the platform is PCI-DSS compliant for payment processing with end-to-end encryption. All transactions are secured with SSL/TLS protocols. Two-factor authentication is available for admin users. Sensitive customer data is encrypted at rest and in transit. Regular security audits and vulnerability assessments are conducted to ensure data protection.
Yes — manage unlimited properties, projects, and towers from a single dashboard. Each property has its own dedicated microsite with unique branding, inventory, pricing, and payment schedules. Switch between properties effortlessly with quick access to property-specific analytics, lead data, and transaction history.
Dedicated 24/7 customer support is available via email, live chat, and phone. Support includes technical assistance, onboarding guidance, training sessions, and ongoing platform maintenance. A comprehensive knowledge base, video tutorials, and user guides are also available for self-help. Enterprise clients receive a dedicated account manager for personalized support.
Online E-Commerce, Payments & Collaboration

Ready to put Online E-Commerce, Payments & Collaboration to work?

Connect with our team to see how DoodleOne enables online unit bookings, secure payment gateway integrations, and self-service portals to deliver a frictionless digital buying experience.

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